Our phone lines are currently down. We are working on the issue with our phone provider. Please use the Chat option on our website or log in to Online Banking or Mobile App and send a message or chat.
Make your check deposits from the comfort of your own home or anywhere you are with MMFCU’s mobile app.
What is Remote Deposit?
Remote Deposit is a feature in our Mobile App that allows you to deposit a check into your account by taking pictures of the front and back of the check. It’s easy to use and walks you step-by-step on how to process your check deposit.
How do I endorse the back of a check for Remote Deposit?
You’ll need to endorse the back of your check in a specific way before you deposit it through Remote Deposit in the Mobile App:
- Write ‘For Mobile Deposit’ or check the “For Mobile Deposit Only” box on the back of the check.
- Write your MMFCU Account Number, Member Number or ‘For MMFCU’
What are some reasons my check may not get accepted?
Some of the typical reasons checks are not accepted with Remote Deposit are:
- Missing one of the two endorsements noted above.
- Depositing a check made payable to two people, but the account is only for one of those individuals.
- Check is made out to someone other than who is on the account.
- The check is made payable to a business, yet the account selected for deposit is a personal account.
- The check amount entered in the remote deposit form is a different amount than on the check
You will receive a message in Online Banking notifying you that your check was not accepted and the reason.
Daily cutoff for same day processing is 4:30pm. Funds deposited after 4:30pm (or on a non-business day) will be available the following business day by 11am.
Frequently asked questions
- How do I endorse the back of a check for Remote Deposit?
You’ll need to endorse the back of your check before you deposit it through Remote Deposit in the Mobile App. You’ll need to do the following:
- Write ‘For Mobile Deposit’ or check the “For Mobile Deposit Only” box on the back of the check.
- Write your MMFCU Account Number, Member Number or ‘For MMFCU’
- What are some reasons my check may not get accepted?
Some of the typical reasons checks are not accepted with Remote Deposit are:
- Missing one of the endorsements noted above.
- Depositing a check made payable to two people, but the account is only for one of those individuals.
- Check is made out to someone other than who is on the account.
- The check is made payable to a business, yet the account selected for deposit is a personal account.
- The check amount entered in the Remote Deposit form is a different amount than on the check.
- The check needs to have a darker background for the image to work.
- How quickly will my funds be deposited if I use Remote Deposit?
Remote Deposit is in real-time. That means your funds should be deposited within minutes, if not, seconds of submission. If your deposit is being held for review there may be a delay while our system/staff review the deposit for acceptance.
- Will I be notified if my Remote Deposit is not accepted?
Yes. You will receive a message in Online Banking notifying you that your check was not accepted and the reason.
Need help or have questions?
Chat with one of our expert staff: