Online Banking System Requirements

To access your account online, you must register for online banking or the mobile app.

You can find instructions to request deletion of your digital banking information from Online Banking or Mobile App. You can find instructions on how to request the deletion here.

In general, Online Banking and Mobile App supports the latest two versions of supported browsers and computing platforms. For more information check below.

Online Banking

Supported versions for each browser:

• Google Chrome: Latest 2 Versions
• Firefox: Latest 2 Versions
• Microsoft Edge: Latest 2 Versions
• Safari: Last 2 Major Versions, or 1 Major Version if over 1 year old
• Chrome for Android: The current device operating system browser
• Mobile Safari iOS: The current device operating system browser

To help keep your information secure and provide the latest features and fixes, our Online Banking and Mobile App follows platform and security best practices. Our Online Banking and Mobile App doesn’t support operating systems, apps, or third-party components that don’t receive full security updates or ongoing maintenance

Supported Devices:

• Windows: Versions that are supported by Microsoft, with end users using a supported browser
• macOS: Versions that are supported by Apple, with end users using a supported browser
• Android: Android 12 and higher (Online Banking/Mobile App supports Android versions that receive security and software updates from Google and device manufacturers. This doesn’t guarantee full functionality on versions that no longer receive updates)
• iOS: iOS and iPad 17 and higher

Mobile App

Supported versions of the Mobile App are defined as the current version back through the previous major version, including minor and patch versions.

For example, if the current app version is 4014.0.0 the supported versions are:

4014.0.0 (current version)

4013.2.0

4013.1.0

4013.0.0 (last major version)

Our Online Banking and Mobile App supports Microsoft Windows and Apple macOS computing platforms as well as Android and iOS mobile platforms. You can use the Mobile App on platforms with current and supported OS versions, as described in the tables above. End users without a supported device and OS version can access Online Banking through their browser. To help keep your information secure and provide the latest features and fixes, Our Online Banking and Mobile App follows platform and security best practices. Online Banking and Mobile App do not support operating systems, apps, or third-party components that don’t receive full security updates or ongoing maintenance.

Please note:

Browser Support Alert:

A dialog automatically opens if the end user is attempting to access Online Banking or the mobile app through an unsupported browser. This Browser Support Alert accommodates multiple browser versions and doesn’t alert end users based on earlier lists of official supported browsers. The supported browser alert logic is more lenient than the official supported browser list because:

• Some browsers release a new version every other month. Online Banking acknowledges that some end users might not automatically update their browsers every month and don’t want to be alerted every time they log in. As a compromise, the unsupported browser alert only appears for end users who have not updated their browsers in over three months.
• The alert is meant to warn end users using an unsafe or completely unsupported browser. Although Online Banking doesn’t test against unsupported versions, the application functions properly for 99% of end users who have updated their browsers in the last 18 months.