Lobby open for limited services, drive-up and online services are still your safest option. (July 6, 2020)
However, our trusted staff is ready to welcome you into our lobbies for the following services:
- Opening New Accounts
- Notary Services
- Signature Guarantees
- Safe Deposit Box Access
- Visa Cash Advance
- Visa Gift Cards
- Other Face-to-Face Services
We have been conducting these services in the drive up, and you can still choose that option if you prefer. If you want to meet with a staff person in our lobby, you can request an appointment, call 218-829-0371 or just arrive at the office.
For your safety and our employees, you will be greeted at the door by calling the number posted and asked three CDC screening questions before entering. Inside we require everyone to wear a mask and maintain social distancing of six feet. Because we are an essential service we need to ensure our local offices can remain open to serve all members. Rest assured, our employees are following these same guidelines and conducting a daily health screening.
If you have found that calling us or the many self-service options of ATM, Night Drop, Remote Deposit, and Online and Mobile Banking work better for you, great! We will continue to support all your needs in these ways as well.
Thank you for choosing to be a member and owner of Mid Minnesota Federal Credit Union.Sincerely,
Charles Albrecht, President/CEO
Message to our member owners: Lobby status, Protection of Your Money with Text Messaging and Credit Score Monitoring (May 18, 2020)
Over the past two months our staff has had the privilege of hearing how you and your family have been impacted by this pandemic. There are many in our communities struggling. We have spoken to you and arranged for loan payments to be skipped and fees to be waived. There are also others who are experiencing growth and opportunity during these unusual times. We have helped you purchase and refinance homes and make wise decisions with your money.
As a member and owner of the credit union, you can have peace of mind that Mid Minnesota Federal Credit Union remains strong financially and organizationally.
LOBBIES REMAIN CLOSED, APPOINTMENTS ARE AVAILABLE
Our trusted staff remain available to meet your needs. Although the shelter in place order has lifted, as an essential service we need healthy staff to care for your needs so lobbies will remain closed as the number of new COVID-19 cases in Minnesota continues to increase. We appreciate your flexibility during these unusual times as we continue to serve you through the drive up, over the phone and the many self-service options of ATM, Night Drop, Remote Deposit, and Online and Mobile Banking. We also welcome you to make an appointment when needed to access a safe deposit box, for notary services, or to sign documents. You can request an appointment here or by calling 218-829-0371.
PROTECTING YOUR HEALTH & MONEY: Text Messages & Health Guidelines
We will be using text to let you know important account information. We promise to keep these texts few and far between and will only send information specific to your account.
We are also preparing for the day when we can open offices safely by following CDC and state health guidelines. Our team members are wearing masks and screening for good health, protective shields and social distancing floor markings are being put in place, and cleaning and sanitation is taking place.
If you've been economically impacted by this pandemic and are concerned about your bills, our staff can help. We have many options for individuals as well as businesses. As an SBA approved lender, we have already assisted 235 local business members and non-profits access the Payment Protection Program funds to keep employees working.
MONITOR YOUR CREDIT SCORE
The CARES Act (Coronavirus Aid, Relief, and Economic Security Act) that was passed in March, provides credit score protection. If you have an accommodation (like a skip payment) and you live up to your end of the deal, an account that had been current previously will continue to be reported that way for both account status and payment history. You can monitor your credit score for free through MMFCU’s online banking or mobile app.
Thank you again for entrusting us with your financial information and money. Please take care of yourself and those around you and do not hesitate to contact us with any questions or if you need assistance.
Charles Albrecht, President/CEO
Message to our member owners: Stimulus Payment Information & Support for Members and Businesses (April 10, 2020)
We continue to think of you and all our members during the coronavirus disease pandemic (COVID-19). We want you to know that we're not going anywhere, because at its core, our credit union is not a building or a business, its people unified for a common goal of financial well-being. The following are ways we are here to help.
Stimulus Payments are being made by the US Treasury via direct deposit and will continue through April 15. Check payments will be made starting May 1 through September. To learn more about the Stimulus Payment process and how to access your money review our blog page.
If you've been economically impacted by this pandemic and are concerned about your bills, our staff is dedicated to working with and helping you through these uncertain times. We have many options to help individuals as well as businesses.
As an SBA approved lender, we have already assisted 104 local business members and non-profits access the Payment Protection Program funds to keep employees working through this pandemic. To learn more on the PPP program visit our web page.
PROTECTION FROM SCAMS
We also encourage you to remain diligent in protecting your personal and financial information using alerts and controls. Unfortunately, there have been fraudulent websites and emails in regard to this pandemic.
Debt Card alerts and controls
Credit Card alerts and controls
Learn more about the most recent scams.
Thank you again for entrusting us with your financial information and money. You can be sure we are protecting it. Please view the most recent edition of our InTouch newsletter with additional information.
Please take care of yourself and those around you and do not hesitate to contact us for any assistance.
Charles Albrecht, President/CEO